train
Institute of Leadership & Management
Business Excellence
Information Technology
General
- Certificate in Customer Service
- Certificate in Business Administration
- Literacy & Numeracy Key Skills
Personal Development Workshops
- How to become a Great Interviewee
- Assertiveness Skills
- Positive First Impressions
- Practical Time Management
- Presentation Skills
- Train the Trainer
- Confidence Building
- Stress Management
- Negotiation & Influencing Skills
- Effective Written Communication
- Telephone Techniques
- Problem Solving & Decision Making
- Delivering Service Excellence
- Effective Communications Skills
Management Development Workshops
- Introduction to Management
- Leadership for Middle Managers
- Change Management
- Delegation & Empowerment
- Managing Individuals
- Performance Management
- Managing Service Excellence
- Start Your Own Business
Business Excellence Workshops
support
Resources
- First Class Training Facilities
- Central Cardiff Location
- Free Car Parking & Refreshments
- Free use of PC’s & Internet
- Comprehensive Research Library
- Support Environment
- Expert Staff
Proactive Marketing
- Access to Employers Networks
- Access to Employer Open Days
- Preparation for YOUR new job
- Salary Advice & Guidance
- Continued Development Once Employed
Boomerang Community
- Access our on-line network
- Network with people in the same situation as you
Ongoing
- Dedicated helpline number
- Personal Career Management
- Coaching & Mentoring
