TWL Voice & Data

Established over 15 years ago, TWL Voice & Data provides comprehensive communications solutions which embrace not only the short term needs of your business, but your longer term aspirations. Based in Barry, just a stones throw away from that memorable first transmission, TWL is ideally situated to service not only the needs of South Wales businesses, but businesses throughout Wales and beyond. With over 100 years collective experience in the telecommunications industry, the staff at TWL are able to bring their extensive knowledge and skill set to help you install the most appropriate communications structure for your business needs. They are one of the leading suppliers of Toshiba telephone systems in the UK with an extensive support network of engineers across the whole of England and Wales.

With an established client base in Wales and also further afield into England, TWL have the experience, knowledge and personnel to provide a level of service expected with a critical business tool such as the telephone system which is an integral part of any businesses communication requirements. Based in South Wales, TWL has built up an impressive reputation and client base by being one of the most understanding and knowledgeable telephone system suppliers for over two decades. TWL is an independent telephone systems solutions group, which means we can offer you the best impartial telephone systems advice.

When Freshbaked Communications started trading at the back end of 2006, they were looking for a trustworthy and knowledgeable supplier they could partner with to help sell and maintain high quality telephone systems into new clients in the South Wales and the West. The like minded independent, impartial approach and synergy between Freshbaked and TWL was quickly apparent and over the last 2½ years a really strong relationship has been built with over 30 client wins including Research & Marketing Ltd, Pontardawe Arts Centre and Sandfields Comprehensive. The relationship has grown from strength to strength and has now progressed into Freshbaked being introduced and recommended into the TWL customer base to up sell mobile and mobile data solutions to add even more value to their existing customers.

On acceptance of this extension to the partnership, Andrew Nicholson, MD of TWL said:

"We have worked extremely closely with Matt and his team at Freshbaked over the last couple of years helping them introduce the Toshiba telephone systems into new clients and feel that the levels of service they supply their customers is second to none. Business is all about working with people you trust and off the back of the dealings we have had with them, we feel comfortable introducing them into our existing customer base to sell mobile solutions to both large and small businesses. We look forward to continuing this relationship long into the future."

By providing independent and impartial advice across all major networks, Freshbaked Communications are able to offer businesses the choice of tariffs they expect coupled with the level of service that is often lacking in the telecoms industry.

For more information on the products and services freshbaked communications can provide please contact us on 02920 491 491.

» TWL Voice & Data Ltd Case Study & Testimonial.pdf (pdf)