The term VoIP stands for Voice over Internet Protocol and can turn a standard internet connection into a way to place free telephone calls. VoIP is a revolutionary technology that has the potential to completely rework the way we as businesses use the telephone system. At the most basic level, VoIP technologies enable analogue telephone communications to be digitally transferred and routed over data networks--whether it’s a wide area network (WAN), a local area network (LAN) or the Internet.

The most common way of implementing this solution is by using a specialised VoIP or IP telephone, which resembles a standard landline telephone but connects to a router using an Ethernet cable. A specialised IP voice server in an organisation’s back office is able to route the calls over the desired network from one VoIP–enabled phone to another.

So why use VoIP?

By simply using an existing business graded broadband connection, you and your colleagues can contact each other free of charge as an internal extension number wherever you are located, whether office or home based.

freshbaked’s VoIP service delivers a robust, business strength solution providing powerful internet based communication to your workers pc’s, laptops and mobile devices wherever they are in the world. To give you peace of mind you also get full support for your VoIP service through the UK technical support team who can help with any issues you may have.

VoIP benefits include

• Log–in anywhere – the ability to log into the service either on a traditional phone or on your pc wherever you are in the world using any broadband connection as if you were in the office.
• Free and discounted call charges – our VoIP for business package will give you significant discounts to your external telephone calls and FREE internal company calls between branch and home offices whilst not compromising call quality.
• Free downloadable software – this comes as a standard part of the package including features such as centralised contacts list, videoconferencing, instant messaging and call tracking.
• Integrates with Microsoft Outlook – fully integrates with your Microsoft Outlook address book so you only need one place to store all your contacts and numbers.
• Quality of Service – by using one of the most advanced core networks in the UK providing fully managed and dedicated internet connectivity, you can rest assured that the calls will remain of the highest quality.
• Dedicated Account Management and support – with account management and technical support teams at your disposal to provide the levels of support and advice when required

To find out more about VoIP or any of the other products we supply, please contact the office on 02920 491 491 and we will assist you in choosing the right package for your business.