Absence Management| freshbaked™ Directory

Absence Management

Overview:

One of the biggest frustrations for managers and their team, is absence from other colleagues. Unless managed properly, absence can become a norm within the workplace. This has a detrimental effect on productivity, team working and motivation. We therefore must manage absence in the same way we manage any other part of our job to ensure positive results. Our staff expect us to deal firmly and compassionately with repeated absence in order to keep the team on course. This course will help you achieve this important responsibility in your role as a manager.

Objectives:

By the end of the course, delegates will be able to:

Understand the consequences of absence in the workplace in terms of quality, finance and team working

Understand the key causes of both short and long-term absence

Use best practice methods to manage absence

Understand the legal responsibilities for managing absence

Maximise attendance and motivate your team.

Topics covered:

The present situation in the workplace - statistics that will amaze

What procedures are available to help manage absence

The importance of the 'Return to work interview' and its benefits

Gaining confidence in holding the interview using a consistent approach

Questioning techniques

How to measure and monitor absence successfully

The importance of evidence of absence and any patterns that emerge from it

Action planning with the staff member

The difference between short/long term absence and the differing procedures to manage this

Dealing with sensitive issues and ensuring confidentiality

HR and their role in absence management

Case studies will be used to help build confidence.