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Picture Financial

Picture Financial

The situation

  • Grow the competency of the organisation’s high achievers in readiness for first line managerial responsibilities
  • Raise participants awareness of their own style, preferences and impact on the team
  • Enable participants to build on their areas of strength and develop an action plan for improving areas of development
  • Provide opportunities for participants to work cross functionally in Picture and with exposure to the management team
  • Gain a greater understanding of Picture business drivers
  • Take responsibility for completing a work based project which is capable of adding quantifiable value to Picture

Our actions

  • Worked closely with Picture’s HR team to develop a programme that matched the organisation’s values and staff needs
  • Set clear and achievable goals for the programme that did not come at the detriment of service
  • Set module objectives and behaviour standards to ensure delegates had the knowledge and skills to reach the programme’s goals
  • Established exciting development solutions designed to take delegates out of their comfort zones
  • Provided a unique session delivery style including visioning techniques and acupuncture on the positive energy model and physically jumping in and out of ego states to demonstrate delegate’s understanding of transactional analysis
  • Fully supported delegates with coaching sessions focusing on the delegate’s individual key performance indicators

The results

  • Coaching established a sense of trust, openness and honesty which spilled into the module sessions where there were powerful moments and memorable personal positive changes
  • The programme created an opportunity for true return on investment
  • Delegate’s carried out research and then made formal recommendations to the SMT to add values to the external customer experience and continuously improve PF’s business
  • Client satisfaction – PF’s Learning and Development Manager, Suzanne Lowe enthused: “I went to gymnastics for adults last night, haven’t done it for ages and I was doing things that took me right out of my comfort zone. This is exactly what I wanted to do to the delegates on the Academy and with Freshbaked’s help we were able to achieve this. I was delighted with the programme which they developed which like us was dynamic, focused and results driven.”

 

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