| |
Your freshbaked™ contact
is Dawn Bratcher
 View Print Friendly Page
|
Negotiation & Influencing Skills
Date:
26/08/2010
Duration: 2 days
Places Available: 10
Price: £150
Venue: Bristol
Overview:
Almost every day we negotiate and influence when interacting with suppliers, customers and colleagues. This course will develop and enhance the critical skills needed for effective negotiation.
Objectives:
By the end of the course delegates will be able to:
- Understand their own preferred influencing styles and the impact of these
- Use a variety of influencing styles and choose styles that best suit the situation
- Identify which influencing style to use to reach a collaborative approach
- Identify the different conflict styles
- Understand their own preferred style and the impact of this
- Appreciate the various types of negotiating techniques
- Understand how to plan and prepare for successful outcomes
- Recognise the steps of the discussion stage of negotiations
- Practice implementing this in realistic scenarios
- Have face to face negotiations to reach agreement
Topics covered:
- Definition of influencing
- Influencing styles and questionnaire and analysis
- The Positive Influence model
- Definitions of negotiation
- Stages of negotiation
- Principles of negotiation
- Self assessment questionnaires(including conflict styles)
- Three outcomes of negotiations
- Behaviour required in negotiating
- Dont's in negotiating
- Group exercise using case study
- Planning/preparing
- Propose and bargain a negotiated case
- Reach and agree upon a solution with feedback and constructive discussion
- Review of activities and delegates' self development
Additional Information:
1 day course (Bristol)
|
|
