Problem Solving
Date:
19/10/2010
Duration: 1
Places Available: 12
Price: Free - fully funded
Venue: freshbaked, Cardiff
Overview:
To remain competitive in an age where your competition is global and anything you want is a mouse-click away, business need to continuously improve the way they produce, manage and deliver their services and products.
Equally, when problems arise, you need your staff to be armed with a toolbox of techniques that will allow them and your business to quickly, effectively and in a structured way eliminate issues that affect your ability to do business at the required level.
Objectives:
We use a wide variety of established and proven data-driven techniques that will allow participants to solve problems in the workplace using the correct method. These include:
- Time Line Graphs
- Control Charts
- Frequency Diagrams
- Pareto Diagrams
- Box Plots
- Cause & Effect Charts
We also introduce a number of Creativity Techniques to help solve problems, so that we do not become overly reliant on data analysis and number crunching, but also use the naturally found creativity that exists in all of us to come up with innovative solutions to issues.
Topics covered:
- How to run an Improvement Workshop
- The Importance of Data
- Looking at Patterns in Data
- Creativity Techniques
- How to choose the Best Solution
- Effective Risk Assessment
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