Leading through Difficult Times

Overview:

There's no doubt that businesses today are facing difficult times. For those of your in leadership positions you maybe experiencing additional burdens such as having to provide support or direction (needed to keep your teams motivated and productive) when confronted with a bleak economic outlook, layoffs of colleagues and friends, greater competition and slashed budgets!

President Obama recently said:

Today I say to you that the challenges we face are real. They are serious and they are many.

This course provides delegates with the tools to communicate authentically to your people, make a personal impact in your teams and have the difficult conversations skilfully.

Objectives:

• The role of a manager and leader in modern organisations
• Build your confidence in exercising leadership behaviours by making a personal impact
• Understand how relationships impact on leadership
• Describe 2 components of effective working relationships
• Describe the key principles of authentic communication
• Deliver and receive feedback skillfully
• Hold difficult conversations with teams and individuals
• Produce strategies for your current challenges

Topics covered:

• The role of a Manager
• Making a personal impact exercise
• Components of effective working relationships
• Key principles of authentic communication
• Synchronicity exercise
• Peer group feedback exercise – delivering and receiving feedback skilfully
• Practical session on difficult conversations
• Fly on the wall exercise!
• Action Plan

Duration: 1 day
Maximum Places: 12
Price: £125 +VAT per delegate

For more information
please contact us on
029 20 491 491

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