Conflict Management Seminar

Overview:

Managing Conflict in work is becoming an increasing challenge for employers. The CIPD’s 2007 Managing Conflict at Work survey report found that on average organizations spend 350 days in management time per year managing disciplinary and grievance cases.

Confrontational situations and working with difficult people at work can cause misery, effect performance, and in the worst cases, result in people leaving the organisation. It is therefore imperative that difficult situations and people are handled delicately and positively.

Objectives:

This breakfast seminar will identify the behaviours that will help line managers proactively manage conflict in the workplace.

Topics covered:

Duration: Breakfast Seminar
Maximum Places: 20
Price: £60 +VAT per delegate

For more information
please contact us on
029 20 491 491

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