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Coaching for High Performance
Overview:
The skill of being able to coach effectively is very important for a Manager in ensuring high levels of performance from their people. In a recent survey published by the Chartered Institute of Personnel and Development 85% of organisations use internal coaching and it is a trend that is increasing, with 93% of organisations aspiring to create a coaching culture* This workshop builds skills by exploring theory and conducting real life coaching practical sessions with no role play.
*Source: IMPACT Issue 16 Aug 06 CIPD
Objectives:
By the end of the course, delegates with be able to:
- Clearly define coaching and recognise the differences between coaching, mentoring and counselling
- Apply key principles of effective coaching
- Agree expectations and ways of effectively working as a Coach and Coachee
- Recognise and agree coaching goals
- Use a structure for coaching sessions
- Explore and overcome barriers to coaching
- Use effective questioning, active listening, summarising and reflection techniques
- Recognise causes of under achievement
- Have an awareness of individual learning preferences and how to apply these
- Recognise different skill gaps where relevant and match these to the most suitable development solutions
Topics covered:
- Defining Coaching
- Key Principles
- Agreeing expectations/Managing The 3 Causes of Upset
- Summarising and Reflecting Back
- Questioning Skills
- GROW/Coaching Flow
- Practical - real issues
- Overcoming barriers to coaching and use of Skill/Will and Change Matrix
- Agreeing/discovering real goals for the session
- Listening Skills/Paying Attention Exercise
- Practical - Real play with focus on work performance
- Reasons for under achievement
- Learning Styles
- Development Solutions to meet skills gaps
Practical Sessions
Rather than use role play this workshop encourages delegates to work in pairs and groups using real life issues and performance improvements. A mutual confidentiality ground rule is agreed between all parties and this enables people to experience real coaching practice. Delegates from past courses have found this an essential part of their development.
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Duration: 2 days
Maximum Places: 12
Price: £200 +VAT per delegate
For more information
please contact us on
029 20 491 491
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Open Courses Available:
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