| Ref |
Unit Title |
NCV* |
Mandatory |
| M3.01 |
Solving problems and making decisions |
2 |
Yes |
| M3.02 |
Understanding change in the workplace |
2 |
Yes |
| M3.03 |
Planning change in the workplace |
2 |
Yes |
| M3.04 |
Achieving objectives through time management |
1 |
Yes |
| M3.05 |
Writing for business |
1 |
|
| M3.06 |
Managing creativity and innovation in the workplace |
1 |
|
| M3.07 |
Obtaining information for effective management |
2 |
|
| M3.08 |
Managing customer service |
1 |
|
| M3.09 |
Giving briefings and making presentations in the workplace |
1 |
|
| M3.10 |
Introduction to leadership |
2 |
|
| M3.11 |
Building the team |
1 |
|
| M3.12 |
Motivating to perform in the workplace |
2 |
|
| M3.13 |
Developing yourself and others |
2 |
|
| M3.14 |
Managing conflict in the workplace |
1 |
|
| M3.15 |
Managing stress in the workplace |
1 |
|
| M3.16 |
Managing the employment relationship |
2 |
|
| M3.17 |
Recruiting, selecting and inducting new staff in the workplace |
3 |
|
| M3.18 |
Coaching and training your work team |
2 |
|
| M3.19 |
Providing quality to customers |
2 |
|
| M3.20 |
Planning to work efficiently |
2 |
|
| M3.21 |
Organising and delegating |
1 |
|
| M3.22 |
Managing projects |
2 |
|
| M3.23 |
Managing health and safety at work |
3 |
|
| M3.24 |
Understanding organistions in their context |
2 |
|
| M3.25 |
Understanding culture and ethics in organisations |
2 |
|
| M3.26 |
Managing performance |
1 |
|
| M3.27 |
Working with costs and budgets |
1 |
|
| M3.28 |
Managing the efficient use of materials |
1 |
|
| M3.29 |
Managing the effective use of equipment |
1 |
|
| M3.30 |
Understanding the communication process in the workplace |
1 |
|
| M3.31 |
Influencing others at work |
1 |
|
| M3.32 |
Communicating one-to-one at work |
1 |
|
| M3.33 |
Effective meetings for managers |
2 |
|
| M3.34 |
Understanding workplace information systems |
1 |
|
| M3.35 |
Marketing for meetings |
1 |
|
