Business Administration Level 3 NVQ

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Overview:

The aim of this qualification is to recognise the skills and competences of candidates in the workplace. The qualification will provide individuals with an opportunity to demonstrate the skills and knowledge needed for a career in business and administration. The units encompass a broad range of competencies from the administration sector.

Objectives:

By the end of this qualification, employees will benefit from:

A clearer understanding of their responsibility within their organisation
The opportunity to develop new skills
The recognition of existing skills

Employers will benefit from:

Improved staff performance and motivation
Improvements in the quality of service to customers
The opportunity to improve customer retention levels

Topics covered:

To achieve a full award, candidates must complete six units in total from two mandatory units and four optional units. At least three optional units must be from group B.

Mandatory units

Carry out your responsibilities at work
Work within your business environment

Optional units – group A

Ensure your own actions reduce risks to health and safety
Manage diary systems
Organise business travel and accommodation
Use IT systems
Use IT to exchange information
Database software
Presentation software
Specialist or bespoke software

Optional units – group B

Supervise an office facility
Procure products and services
Manage and evaluate customer relations
Manage the payroll function
Complete year-end procedures
Monitor information systems
Run projects
Research, analyse and report information
Plan, organise and support meetings
Make a presentation
Organise and coordinate events
Word processing software
Spreadsheet software
Website software
Artwork and imaging software
Design and produce documents
Plan and implement innovation and change
Develop productive working relationships with colleagues
Provide leadership for your team
Prepare text from notes
Prepare text from shorthand
Prepare text from recorded audio instruction

Duration: 9-12 months
Price: £1,200 +VAT per delegate

For more information
please contact us on
029 20 491 491